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Email Templates

All attributes of Email Templates are editable by the Subscriber.

When the ISV makes changes to an Email Template (subject, message, encoding), these changes will not be delivered to subscribers via package upgrade.

Email Templates in ZuppIO​

What’s Updated by ZuppIO​

✔ All managed Email Templates are copied as-is from Source to Target org.

What’s Ignored by ZuppIO​

ZuppIO does not update:

  • Managed Email Templates that reference managed Custom Objects missing in the Target org.
  • Managed Email Templates that reference managed Custom Fields missing in the Target org.
  • Managed Email Templates containing managed Letterheads that are not present in the Target org.
  • Managed Email Templates that do not exist in the Target org.